Shipping policy

Shipping Policy

At Linen + Loom, we want your shopping experience to be as easy and enjoyable as possible. Each order is carefully packed and prepared with love before making its way to you.

Processing Times

Orders are typically processed and shipped within 2–4 business days. Please note that processing times may vary during high-demand periods (e.g., holidays, sales, or special promotions).

Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package along the way.

Shipping Times

We currently offer shipping within the United States.

Standard Shipping: 3–7 business days (depending on your location)
Priority Shipping: 2–3 business days (depending on your location)

Please note that shipping times are estimates and begin after your order has been processed. Delays caused by the carrier, weather, holidays, or other circumstances outside of Linen + Loom’s control may occur.

Shipping Rates

Shipping rates are calculated at checkout based on your order total, shipping destination, and selected shipping method.

Free Shipping: We offer free standard shipping on orders over $125! This offer is automatically applied at checkout.

From time to time, Linen + Loom may offer free shipping promotions. Any applicable promotions will be clearly advertised on our website.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information. Please allow up to 24–48 hours for tracking information to update.

If your tracking shows that your package has been delivered but you cannot locate it, please check around your delivery area and with household members or neighbors. If you are still unable to locate your package, we recommend contacting the shipping carrier directly.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your purchase. Linen + Loom is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. While we will do our best to help, we cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

Linen + Loom is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged packaging and items. We will review the situation and determine the best way to assist you.